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Managed service provider WestSpring IT appoints new COO
Bristol-based managed service provider WestSpring IT has appointed Victoria Parker as its new chief operating officer.
Victoria (43) joins the firm following a 20 year career at a specialist technology recruitment company in Swindon where she rose to director level. She was headhunted as an expert to help WestSpring as it manages its exceptional growth.
“My vision for my new role is to ensure WestSpring operates efficiently and to create a stable operational platform upon which the business can grow,” said Victoria.
“The team have done a brilliant job so far – we have happy customers, virtually all new business comes from referrals and (probably most importantly) everyone cares about the work they are doing and the success of the company as a whole.
Executive chairman James Phipps, who joined the firm in December, said: “We are delighted we have been able to attract the calibre of leader in Victoria to WestSpring.
“We are a high-growth business and as we continue to grow the experience and leadership Victoria will bring will be indispensable to us being able to continue that growth. Our shared values and focus on the community is a key reason for her joining us at this exciting time.”
Victoria will also be working with the WestSpring team to become ISO accredited and she admits that it’s taken an amazing opportunity to tempt her away from a job she’d enjoyed since she was in her early 20s.
“This was a big move for me – I wanted to push and challenge myself, give myself an opportunity to learn new things within a new industry, within an organisation that cared about people and supporting our local community.”
WestSpring is expanding rapidly and in the last year alone has seen growth of over 30 per cent and revenue for the year will be close to £4 million.
The team hopes to open a satellite office in Swindon later in 2025.
Phil said: “We’re very excited to have Victoria come and join the team and as we continue to focus on our service and technology offering to our clients we are ensuring that we have the best talent in the south west to facilitate that.”
Being Swindon-based, Victoria also brings local knowledge of the Wiltshire business landscape. At home, she is also involved as a volunteer with the not-for-profit organisation The Platform Project where she is chair of the board. The Platform Project focuses on providing young people with real-world business skills and experiences to support their transition into work.
WestSpring provides strategic managed IT solutions, with service excellence a priority, establishing long-lasting partnerships with businesses in the UK.
The team recently won the customer loyalty trophy in the 2024 Lloyds Bank Business Excellence Awards.
Their clients include Halo Leisure, Circadian Trust, Method Consulting and Precision Resource Group.
WestSpring IT appoints James Phipps as executive chairman
Read more13.12.2024