• Swindon & Wiltshire Tech
• Tuesday July 16 2024
• Author Name: Peter Davison

Smart CT launches engineer scheme for IT resellers

Berkshire-based IT services firm Smart CT has launched a new service for managed service providers and IT resellers.

Smart Workforce allows clients to buy entitlements to call upon the services of skilled and experienced engineers whenever they are needed, without having to invest in their own.

The service is a new product for the Reading-based company, which provides parts and engineers to maintain, install, replace and repair business-critical IT infrastructure on behalf of IT suppliers.

CEO Andy Morgan said: “Clients who roll out networking or workplace technology improvements across all of their sites might have highly skilled professional service architects and consultants who will have scoped out and designed the new technologies but they don’t want to commit them to deploy the technology.

“Or they might have a dedicated team working on a roll out for a set period of time, but what happens after that when sites close or new ones open up? That resource is no longer there and with large companies with many sites there are these smaller jobs coming in every day.

“We have a skilled network of 40 engineers across the UK and Ireland.

“With Smart Workforce our clients can purchase a number of entitlements over a year and then utilise them giving them access to extended geographies and increase the efficiency of their internal staff.”

The service is being piloted with a selection of customers and one has signed up to a long-term arrangement immediately.

“The benefit to the customer is cost efficiency, because rather than hiring one engineer in the north and one in the south, you get access to someone on the within five to 10 business days,” said Andy.