Swindon & Wiltshire News
Luxury hotel appoints new top team
A luxury Wiltshire hotel, spa and golf resort has appointed two highly experienced professionals to its top management team.
Bowood Hotel, Spa and Golf Resort, near Calne, has appointed Matthew Voyle as its new general manager and Emma Frankham as its deputy general manager.
Before taking on his new role at Bowood, Matthew led the team at the 5-star Nare Hotel in Cornwall for six years, where he successfully propelled the hotel into the prestigious 5-star market.
Under his leadership, the hotel earned accolades including Seaside Hotel of the Year 2019, Best Hotel for Families 2020 in the Good Hotel Guide, and the prestigious Condé Nast Johansens’ Sustainability Award 2019 and Best Service Award 2022.
Emma’s career began in the travel sector, where she spent seven years as a travel agent, swiftly progressing from trainee to manager in just three years. She then transitioned to Mark Warner, dedicating 11 years to various operational roles – including finance assistant, housekeeper, customer services manager and hotel manager – at luxury resorts across Europe and Africa.
In 2016, she became part of the Hand Picked Hotels collection, spending three years as deputy general manager at Woodlands Park Hotel, Cobham, followed by six years at the award-winning St. Pierre Park Hotel, Spa & Golf Resort in Guernsey.
Matthew said: “Bowood is an extraordinary destination, seamlessly blending history, elegance and world-class hospitality. I am truly honoured to take on the role of general manager and to contribute to the legacy of this remarkable venue. With its outstanding reputation, we have a strong platform to build upon as we strive for even greater heights.
“My vision is to further enhance the guest experience, ensuring that Bowood continues to be the destination of choice for both leisure and business travellers.”
Emma said: “Bowood is truly a dream resort, and I’m thrilled to be joining such a prestigious hotel and playing a part in the legacy of the Lansdowne family.
“With my passion and drive, I am committed to ensuring that we, as a team, deliver outstanding service and create unforgettable experiences for our guests. I look forward to collaborating with Matthew and the team to further elevate Bowood’s reputation for excellence in hospitality.”
