Bristol coffee brand expands from garden shed to supermarket shelves
A Bristol-based coffee brand has expanded from a garden shed enterprise to supplying supermarkets and a multi-million pound investment deal.
When Simon and Helena Hills launched TrueStart Barista Grade Instant Coffees in Bristol in 2015, their mission was “to make the world healthier and happier, one cup at a time”.
The budding triathletes Simon and Helena set out to create top-quality coffee with a stable caffeine hit and no crash.
Their initial marketing strategy was simply to hand it out to shivering athletes at sporting events.
But having initially employed Simon’s mum as bookkeeper when starting out, TrueStart now has “a rocketship team” of 12, helped along the way by a cash injection of £158,000 from SWIG Finance in 2024.
TrueStart’s tenth anniversary year in 2025 began with a concerted effort to conquer the nation’s supermarkets.
Having launched in the Co-op in 2022, they set their sights on Ocado, Costco, Morrisons and Asda, and now have more than 5,000 supermarket distribution points across the UK.
Identified as the 24th fastest-growing, profitable independent business across all sectors, the company was one of a handful to be selected by ITV Ignite for media investment, enabling national reach at a reduced cost. This resulted in TrueStart’s first ever TV ad, to be shown in commercial breaks during breakfast programming.
In November, TrueStart was ranked among the top coffee brands by Ethical Consumer, thanks to factors including B Corp certification and a carbon negative approach.
Of the role SWIG Finance has played in enabling business to upscale, Simon said: “SWIG helped us immensely, in a word.
“When we were about to launch into Asda and Costco, we needed money to buy stock and make the most of these huge opportunities.
“We drew a blank with the traditional banks at the time. In contrast, Nic came to see us in our garden shed and said, ‘This is the kind of business SWIG Finance likes to help.’
“It’s a funny thing when you’re trying to scale up – you can see the opportunities, but you’re constrained by finances.
“We needed to be able to just go for it, and we’ve multiplied the business eightfold thanks to the cash injection we received from SWIG Finance, which was absolutely the right partner for us.”
“That can be summed up in one word: MORE. That’s more retail, more team members and more product sampling. “It’s really exciting, and rather surreal.”
TrueStart’s coffee range spans instant, ground, beans, bags and cold-brew. A ground-breaking Lightly Caffeinated product, launched as instant format in 2023, was bolstered by beans and coffee bags in June 2025, and supported by a 400,000-reach influencer campaign.
Kangaroo Kid starts tour thanks to £25k Start Up Loan
Read more15.04.2026
Right Pair win backing of Bath recruitment firm
Read more10.02.2026
‘Speed of light’ data company wins £500,000 funding
Read more28.01.2026
South West Investment Fund fuels growth for Swindon marketing firm
Read more15.12.2025
Bristol friends launch social wellness movement with Start Up Loans support
Read more03.12.2025
Vintage jewellery specialist expands thanks to funding from SWIG Finance
Read more30.10.2025
Geologist hopes new business will grow with help of compost
Read more03.09.2025
SWIG Finance appoints new managing director
Read more29.07.2025